Certificate of Performance: Business Communications*
This certificate is designed to enhance communication skills for individuals working in a business environment by improving speaking skills, negotiating skills, presentation skills, and multicultural awareness.
Student Learning Outcomes
Students who complete the certificate will be able to:
Analyze, organize, and compose various types of written and oral business communications.
- Develop leadership, decision-making, communication, motivation, and personal management skills and techniques necessary to own or operate a small business.
- Learn to choose a topic and specific purpose; outlining, listening, organizing a speech; delivery; small group communication; informative and persuasive speaking; speaker credibility; and effective use of language.
- Learn the relationship between culture and communication emphasizing social psychological variables, verbal and nonverbal language systems, cross-cultural communication breakdowns and conflict resolution.
|BUSE 119, Business Communications
|BUSE 150, Human Relations in Business
|COMS 103, Oral Communication
|COMS 180, Intercultural Communications
|Total: 12 |
*A Certificate of Performance is a departmental award that does not appear on the student’s transcript. All courses must be completed within the San Diego Community College District.