I have questions about my Financial Aid, but the college is closed. What can I do?

Please email your questions/concerns directly to your assigned Financial Aid staff at cityaid@sdccd.edu. Disclosure of your financial aid password and student ID is required. Federal regulations on privacy laws (FERPA) have not been waived and we take seriously that your information is not compromised by making sure that you, the student, is the one receiving your confidential information.

What happens if I need to drop a class?

The Department of Education does not have the authority to be lenient regarding compliance requirements related to unit requirements. Financial aid eligibility is verified based on the units you are enrolled in at the financial aid "Freeze Date", February 19th, 2020 for Spring semester. You must be enrolled half time to remain eligible for financial aid. Unless the class was a late start class that you did not attend, dropping a class will have no effect on your 2nd Pell disbursement, however, it may affect other types of aid yet to be disbursed. For additional information, please contact your assigned Financial Aid Office at cityaid@sdccd.edu.  Disclosure of your financial aid password and student ID is required.

What happens if I withdraw from classes?

Unfortunately, the Department of Education does not have the authority to be lenient regarding compliance requirements related to withdrawals. If you withdraw (officially or unofficially- you drop the class on mySDCCD portal - stop attending classes and receive an "F" grade or Incomplete), the Financial Aid Office is required to perform a calculation called the Return of Title IV to determine how much of the financial aid you received for the term that needs to be returned. The later in the term you withdraw, the more of your financial aid will be considered “earned” and the impact on your financial aid will be smaller.

On Friday, March 27, 2020, The President of the United States signed into law the 2020 CARES Act. This act provides administrative relief to students and schools alike. If a student withdraws from school due to COVID-19, the student will not be responsible for repaying any federal student aid that the calculation identifies as a student responsibility. For additional information or questions, please contact our office at: cityaid@sdccd.edu.Disclosure of your financial aid password and student ID is required.

Will Federal Work-Study students be paid due to campus closure?

While colleges remain closed, and under the guidance of the U.S. Department of Education schools can make Federal Work Study payments for hours not worked. For the month of March, students will be paid based on their current weekly assigned hours. Starting with the month of April and while the college remains closed, students will be paid their current monthly Federal Work Study wages based on the hours each student's work schedule and not to exceed the SDCCD maximum of 25 hours per week until your assigned award is depleted. Some students will exhaust their awards sooner than others depending on the number of prior hours work and fund balances. For additional information, please contact cityaid@sdccd.edu. Disclosure of your financial aid password and student ID is required.

What additional Information and resources are available?

News from the California Community Colleges Chancellors Office (CCCCO) - Communication Division


Financial Aid Contact

For additional information, please feel free to contact us via email at cityaid@sdccd.edu Disclosure of your financial aid password, student ID is required and the semester you are inquiring.


Financial Aid Assistance

Our staff are here to assist you with questions related to your financial aid file.

If you have questions about submitting forms or status updates on your file:

Arlene Oviedo


Itza Vilaboy 

 (Spanish speaker)

Trusty Xiong


Susana Garibay


Maria Pittman



Questions on federal work-study 

Lorie Mendoza



Questions pertaining to loan application or status/lost check

Cecilia Valdez



Questions on the status of Cal Grant award:

Sylvette Abbott



If you completed your financial aid file; please allow a minimum of 3 weeks for your packaging to be completed. If you have not recieved status or awards notification update via your portal; contact the technician assigned to your last name.

Financial Aid Technicians, case load is based on student's last name.

 Cecilia Navarro

A, B, C, X, Z


Pamela McLemore

D,E & R2T4


Sofia Montano

F, G, J, K, L, N


Joseph Xu

H, I & R2T4



Susana Kennemer    (Spanish speaker)

M, O , P ,Q, W

Mayra Munoz

R, S, T, U, V, Y


Return of Title IV (R2T4)

Title IV funds (Federal Student Aid) are awarded under the assumption that students will attend school for the entire semester for which the funds are awarded.  Schools are required to apply the Return of Title IV calculation to the record of any aid recipient who does not complete their period of enrollment/semester. The school will determine that students are no longer enrolled when the semester academic load changes to zero (0) units for the semester.


Pamela McLemore


    Joseph Xu



Financial Aid Supervisor, I

Alisia Rincon



Acting Financial Aid Officer